Trimergo B2 MRO Software

The ideal software for companies with maintenance, repair and overhaul activities

Trimergo B2 MRO transforms SAP Business One into the ideal choice for companies with service and maintenance operations. B2 MRO adds to SAP Business One essential functions for preventative and corrective maintenance including comprehensive service orders combined with job scheduling and capacity planning and flexible invoicing. B2 MRO supports service order estimating based on templates and past projects, comprehensive invoicing with labor & parts, and extensive service history. The benefits include accurate and on-time invoicing, improved utilization of resources, improved financial control, visibility & profitability, and of course improved customer satisfaction.

Meeting the demands of customers for timely and high-quality maintenance and service can put a lot of pressure on a company and require the coordinated efforts of the entire organization.
Managing the multitude of invoicing frequencies, coordinating parts supplies and other materials, all while balancing labor & capacity constraints in order to meet customer deadlines can substantial increase the complexity of your organization and lead to errors, missed deadlines, and diminished efficiency.
Integrated software solutions that are optimized for service and maintenance operations are vital to remaining competitive. Trimergo B2 MRO is just such a solution. Combined with SAP Business One it delivers a comprehensive solution for small and mid-sized companies, or as a departmental solution for large organizations.

Service Contract Invoicing


 

Maintenance Service Orders


 

Corrective Service Orders


Functionality of Trimergo B2 MRO with SAP Business One

 

  • Service Contract Invoicing: Depending on the invoice frequency, service contracts can be automatically queued for invoicing, thereby ensuring efficient and timely billing.
  • Maintenance service order: Based on the maintenace frequency from the customer equipment cards, the system automaticly generate maintenance service orders. This can be altered by selectable timeframes.
  • Service calls: Base don service calls the system can generate service orders. On the service call screen there is a complete overview of previus service calls, previous service orders and planned service orders.
  • Service Order Planning: Graphical planning tools make scheduling and planning fast and easy. Service order planning, capacity planning are fully integrated. Service orders and tasks can be assigned to employees by using a simple drag and drop interface.
  • Job costing: Every service order can include a budget, with real-time access to actual costs, service order margin, and WIP. Thereby giving up-to-date insight in the status of the service order and its progress. Extensive drill-down options to activities, material and labor.
  • Service Order Invoicing: Flexible invoicing options are included. Invoices can be based on calendar patterns, milestones, percentage of completion, or on-demand. Invoices can include labor, material and expenses. Each service order can have its own billing pattern.
  • Procurement & Inventory: Comprehensive material planning and procurement functionality. Materials can be linked to specific activities or milestones and thereby provide just-in-time purchasing. Support for multiple warehouses in combination with order advice and project stock.
  • Time sheets: Booking of direct and indirect hours with real-time rollup to a service order and flexible invoicing. Time entry can also be done remotely via a web browser.
  • Financial Administration: Completely integrated financial administration that is fed from all other relevant components of the software solution. Combined with flexible and extensive financial reporting.
  • CRM: Robust and easy to use CRM functionality that is fully integrated and ensures that all customer information is transparent, with graphical analysis.